Many Miles Moving Privacy policy
Many Miles Moving LLC
Effective Date: October 2, 2026
1. Introduction
Many Miles Moving LLC, doing business as Many Miles Moving (“Many Miles Moving,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://www.manymilesmoving.com, request an estimate, book or receive moving services, communicate with us, or participate in our referral programs.
This policy also applies to other websites, forms, and client or referral portals operated by us that link to this policy. It does not govern independent third-party websites or services, or employment information covered by a separate notice.
“Personal information” means information that identifies you or can reasonably be linked to you.
2. Information We Collect and Why
The information we collect depends on your interactions with us.
| Information category | Examples | Purposes |
|---|---|---|
| Contact information | Name, email address, telephone number, mailing address, and preferred contact method | Respond to inquiries, prepare estimates, communicate about services, and maintain client records |
| Moving and service details | Origin and destination addresses, additional stops, move date, property size, inventory, packing needs, access instructions, and special handling requests | Estimate pricing, plan routes, assign crews, and perform requested services |
| Transaction records | Estimates, agreements, signatures, invoices, payment status, service history, and billing details | Complete bookings, process payments, maintain accounting records, and resolve billing matters |
| Communications and claims | Emails, text messages, submitted forms, feedback, photographs, supporting documents, and claim details | Provide support, document service conditions, investigate concerns, and resolve claims |
| Website and device information | IP address, browser and device type, pages visited, referring pages, timestamps, and interactions with forms or advertisements | Operate and secure the website, troubleshoot problems, and understand website performance |
| Referral information | Referrer contact details, referral source, referred client details, qualifying move status, and payment information where needed | Track referrals, administer rewards, and prevent fraud |
| Account information, where offered | Login details, account preferences, and portal activity | Provide account access and manage portal features |
We may also use relevant information to improve our services, prevent misuse, comply with legal obligations, and send promotional communications where permitted by law and consistent with your choices.
Payment providers may collect payment card or bank information to complete transactions. Their processing is also subject to their own privacy notices.
Please provide only information needed for your request. Avoid submitting Social Security numbers, medical records, or other sensitive information through general inquiry forms. If a service requires sensitive information, we will explain the purpose and obtain consent where required.
3. How We Collect Information
We collect personal information through the following sources:
• Directly from you: When you request a quote, complete a form, book services, sign an agreement, make a payment, submit a claim, or communicate with us.
• During services: When our personnel document service instructions, inventory, delivery, property conditions, or concerns related to your move.
• Automatically: Through website logs, cookies, and similar technologies when you use our website or interact with online communications.
• From other people or organizations: Such as an authorized person arranging your move, a referral partner, payment provider, or vendor assisting with our services.
If you provide information about another person, you should have permission or another lawful basis to provide it. We use that information for the purpose for which it was provided, subject to applicable law.
4. How We Disclose Information
We disclose information as reasonably necessary for the purposes described in this policy, including to:
• Service providers: Website hosting, software, client management, scheduling, communications, payment processing, accounting, document storage, technical support, and analytics providers.
• Personnel and service partners: Moving crews, dispatch personnel, and transportation or other service partners who need relevant contact, location, inventory, or scheduling information to perform your requested services.
• Claims and professional advisers: Insurers, claims administrators, attorneys, accountants, and other advisers assisting with claims, disputes, or business obligations.
• Referral partners: Limited information needed to confirm whether a referral qualifies for a reward. Referral participation does not authorize unrestricted access to a client’s moving or payment records.
• Advertising providers, where used: Providers that process website identifiers and activity information to measure campaigns or deliver relevant advertisements, subject to applicable consent and opt-out requirements.
• Legal and safety recipients: Government authorities or other appropriate parties when disclosure is legally required or reasonably necessary to address fraud, protect people or property, or establish or defend legal rights.
• Business transaction participants: Relevant parties and advisers involved in a merger, acquisition, financing, reorganization, or transfer of business assets, subject to appropriate confidentiality protections.
• Recipients you authorize: Other parties when you direct or consent to the disclosure.
We do not sell client contact lists for third parties’ independent marketing. Certain advertising-related disclosures may nevertheless qualify as a “sale,” “sharing,” or targeted advertising under applicable privacy laws. Where those laws apply, you may request an opt-out as described below.
Mobile information and text messaging consent: We do not share mobile information with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with third parties, except providers supporting the delivery and administration of our messaging program. This restriction does not prevent disclosures required by law.
5. Cookies and Similar Technologies
Our website and its providers may use cookies, pixels, and similar technologies to support website functions, remember preferences, measure traffic, and evaluate advertising.
Some technologies are necessary for website operation. Others support analytics or advertising and may collect device identifiers and information about browsing activity. Advertising providers may combine this information with activity from other websites or services.
You can manage cookies through your browser settings and through any privacy controls available on our website. Blocking certain cookies may affect website features. Deleting cookies or changing browsers or devices may require you to repeat your choices.
Where required by applicable law, we obtain consent for nonessential technologies and honor recognized opt-out preference signals, including Global Privacy Control, for covered processing. Such signals do not automatically unsubscribe you from email or text messages.
6. Your Choices and Control
Email marketing. Use the unsubscribe link in a promotional email or contact us to request removal from our marketing list.
Text messages. If you enroll in a text messaging program, we may send booking updates, reminders, service communications, and, with any required separate consent, promotional messages. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for assistance. You may also contact us using the details below. Marketing text consent is not a condition of purchasing services.
Telephone and mail marketing. Contact us to request that we stop promotional calls or mailings.
Service communications. Opting out of marketing does not prevent necessary communications about an existing booking, transaction, claim, or privacy request. If you opt out of texts, contact us to arrange another communication method.
Information updates. Contact us to correct your contact details or service information.
Privacy requests. You may submit access, correction, deletion, or advertising opt-out requests by email or telephone. Additional rights may apply as described in Section 9.
7. Information Security
We use reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure.
No website, electronic transmission, or storage system can be guaranteed completely secure. Please protect any account credentials and notify us promptly if you believe your information or account has been compromised.
8. Information Retention
We retain personal information for the period reasonably needed to provide services and fulfill the purposes described in this policy.
Retention periods depend on factors such as the type of information, an ongoing client relationship, accounting and tax requirements, moving industry recordkeeping obligations, claims, disputes, fraud prevention, and legal requirements.
Information may need to be retained after a deletion request when an applicable exception permits or requires retention. When information is no longer needed, we delete it or deidentify it, subject to backup cycles and legal holds.
9. Additional Privacy Rights
Depending on your state of residence, the law’s applicability to our business, and applicable exceptions, you may have rights to:
• Confirm whether we process your personal information and obtain access to it.
• Correct inaccurate personal information.
• Request deletion of personal information.
• Obtain a portable copy of information covered by applicable law.
• Obtain information about certain third-party disclosures.
• Opt out of the sale of personal information, sharing for cross-context behavioral advertising, or targeted advertising.
• Opt out of certain profiling that produces legal or similarly significant effects.
• Limit certain uses or disclosures of sensitive personal information.
• Appeal a denial of your privacy request.
To submit a request, email info@manymilesmoving.com or call (866) 247-0920. Describe your request and provide enough information for us to locate relevant records. We may verify your identity or an authorized agent’s authority before fulfilling a request. We will not require you to create an account solely to exercise applicable privacy rights.
We respond within the time required by applicable law and explain any permitted extension, denial, or applicable exception. We will not unlawfully discriminate against you for exercising privacy rights.
If we deny your request, you may appeal by contacting us through the same methods and identifying the request you want reconsidered. We will communicate the appeal decision within the applicable legal timeframe. Where required, we will explain how to contact the appropriate state regulator, including the Texas Attorney General for eligible Texas complaints.
10. Additional Information
Children’s privacy. Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through our website. If you believe a child has provided personal information to us, contact us so we can investigate and take appropriate action.
Third-party websites. Links, embedded features, social media platforms, and independent payment or service websites may have their own privacy practices. Review their notices before providing personal information.
Public submissions. Reviews, comments, and other content you submit to public platforms may be visible to others. Avoid including information you do not want made public.
Processing locations. We operate in the United States. Our providers may process information in the United States or other locations, subject to applicable legal protections.
Other notices. A notice provided for a specific program or feature may supplement this policy. This policy does not replace your moving agreement or establish service pricing, liability coverage, or claims terms.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, practices, or legal obligations. We will post the updated policy on our website and revise the effective date.
For material changes, we will provide additional notice or obtain consent when required by law. Posting an updated policy does not replace consent required for a new use of personal information.
12. Contact Us
For questions about this Privacy Policy or to submit a privacy request, contact:
Many Miles Moving LLC
Email: info@manymilesmoving.com
Telephone: (866) 247-0920
Website: https://www.manymilesmoving.com
Please identify your message as a “Privacy Request” so we can route it appropriately.