Many Miles Moving LLC

Effective Date: October 2, 2026

1. Introduction

These Terms and Conditions (“Terms”) govern your use of https://www.manymilesmoving.com and other websites, forms, and portals operated by Many Miles Moving LLC, doing business as Many Miles Moving (“we,” “us,” or “our”), that link to these Terms. They also explain general conditions for requesting and arranging our services.

By using our website, you agree to these Terms. If you do not agree, discontinue use of the website. Booking and purchasing services require acceptance of the applicable written service documents.

These Terms do not replace a written estimate, moving services agreement, bill of lading, applicable tariff, or legally required disclosures. Mandatory law controls any conflict. For service-specific matters, the applicable written service documents control over these general website Terms to the extent permitted by law.

2. Eligibility and Accurate Information

You must be at least 18 years old and legally able to enter into an agreement to book services or register for an account. If you act for a business or another person, you represent that you have authority to do so.

Provide accurate contact details, moving addresses, inventory, access conditions, and other information needed for your request. Notify us promptly of changes. You must have authority to arrange the movement or handling of the property included in your booking.

3. Estimates and Booking

Submitting a quote request does not confirm a booking, reserve a crew, or guarantee availability. A booking is confirmed only when we communicate acceptance and any required service documents and disclosed booking requirements have been completed.

An online calculation or preliminary estimate is based on the information available when it is prepared. The written estimate identifies its pricing basis and whether it is binding or nonbinding, where applicable.

Changes to inventory, locations, access, service scope, or other material details may affect pricing or scheduling. Any revised charges, additional services, or estimate changes must be handled through the required written documentation and authorization procedures. These Terms do not authorize charges beyond those permitted by the applicable agreement and law.

4. Service Details and Client Responsibilities

The table below summarizes information and preparations that help us perform your move. Specific requirements will be confirmed for your booking.

5. Prices and Payment

Rates, minimum charges, deposits, payment methods, due dates, and any additional fees are stated in your written estimate or service agreement. Only charges properly disclosed, authorized, and permitted by applicable law will apply.

You agree to pay amounts lawfully due under your service documents. Providing payment information authorizes payment only for transactions you have agreed to; it does not create an unrestricted authorization for future or recurring charges.

Notify us promptly of a suspected billing error so we can investigate. Nothing in these Terms restricts lawful payment disputes, chargeback rights, or consumer remedies.

Applicable taxes and other legally required charges will be identified where required. Published prices may change for future bookings. Changes do not automatically alter an accepted agreement.

6. Cancellations Rescheduling and Refunds

Contact us as soon as possible if you need to cancel or reschedule. Availability for a replacement date is subject to confirmation.

Any cancellation deadline, deposit refund rule, rescheduling fee, or other cancellation charge must be disclosed in your booking or service documents before you agree to it and must comply with applicable law. This webpage does not establish a separate cancellation fee or blanket no-refund policy.

Refund eligibility depends on the applicable written terms, the circumstances, and your legal rights. Contact us to discuss a refund or billing concern.

7. Scheduling and Service Interruptions

Arrival and completion times may be estimates unless expressly guaranteed in writing. Traffic, severe weather, unsafe conditions, building restrictions, equipment issues, and other events may affect service timing.

We will communicate material scheduling changes when reasonably possible. If conditions make work unsafe or unlawful, we may pause the affected work and discuss a safe alternative. Any charges, rescheduling, cancellation, or refund will be handled under your service documents and applicable law.

These provisions do not excuse obligations or eliminate remedies that cannot lawfully be excluded.

8. Property Protection Valuation and Claims

The applicable moving agreement, valuation selection, and governing law determine responsibility for lost or damaged goods. Valuation protection and third-party insurance are different arrangements; review the written disclosures for your move.

For interstate household goods moves, federal law generally requires Full Value Protection unless the client makes a valid written election of Released Value Protection. Intrastate moves are governed by applicable state requirements. Website use or acceptance of these Terms does not itself elect reduced valuation protection.

Tell us promptly about suspected loss, damage, or a service concern. Preserve relevant photographs, documents, and damaged items when reasonably possible, and submit a written claim through the contact details below or any claims channel provided for your move.

Applicable claim deadlines and procedures depend on your move and governing law. A prompt reporting request is not a shortened legal deadline or a waiver of your rights. Signing a delivery document does not, by itself, waive rights that cannot lawfully be waived.

These website Terms do not impose a separate dollar cap on moving claims or exclude liability for our personnel’s negligence.

9. Website Accounts and Acceptable Use

If an account or portal is available, protect your login credentials and notify us of suspected unauthorized access. You are responsible for your authorized use of the account.

You may not:

• Submit fraudulent bookings, false claims, or intentionally misleading information.

• Access another person’s records or account without authorization.

• Introduce malware, disrupt website operations, or bypass security controls.

• Use the website to harass others or distribute unlawful material.

• Collect personal information through unauthorized scraping or misuse of our systems.

We may restrict website or portal access when reasonably necessary to address misuse or security concerns. Restrictions do not cancel existing service obligations or remove your ability to contact us about a booking, payment, claim, or privacy request.

10. Website Content and Intellectual Property

Our website content, branding, graphics, and other materials belong to Many Miles Moving LLC or their respective owners and are protected by applicable intellectual property laws.

You may view and print website material for personal use or legitimate evaluation of our services. Except as permitted by law or authorized in writing, you may not reproduce, sell, redistribute, or use our branding in a way that implies an unauthorized endorsement or affiliation.

Website information may contain errors or become outdated. Contact us to confirm details important to your booking. We may correct website information, but a correction does not automatically change an accepted service agreement.

11. Submissions and Reviews

You retain ownership of photographs, reviews, and other content you submit. You grant us a limited, nonexclusive license to use submitted material as reasonably necessary to process your request, provide services, investigate claims, or operate a feature through which you intentionally publish content.

Private moving records, addresses, claim photographs, and communications are handled under our Privacy Policy. Submitting them does not grant permission to publish them for advertising. Separate permission will be obtained where required for promotional use.

Reviews should reflect genuine experiences. We may moderate unlawful content, spam, threats, or content exposing another person’s private information. These Terms do not prohibit honest negative reviews, impose penalties for them, or require you to transfer ownership of your review.

12. Communications and Text Messaging

We may contact you about your inquiry, booking, payments, scheduling, or claims using the contact information you provide.

If you separately consent to marketing communications, we may send promotional messages consistent with that consent and applicable law. Marketing text consent is not required to purchase services.

For an enrolled text messaging program, message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for assistance. You may also contact info@manymilesmoving.com or (866) 247-0920. After opting out, a confirmation message may be sent; further messages will be handled according to applicable law.

Text delivery is not guaranteed and can be affected by carrier or network conditions. For urgent scheduling matters, call us directly. Contact us to arrange another communication method if you opt out of service texts.

13. Referrals and Promotions

Any referral program, discount, or promotion is subject to the eligibility requirements and terms communicated for that program. A referral does not guarantee acceptance of a booking or payment of a reward.

Referral rewards are earned only when the disclosed qualifying conditions are met. Duplicate, fabricated, or unauthorized referrals do not qualify. Do not provide another person’s information without permission or another lawful basis.

We may change or end a program prospectively, subject to its terms and applicable law. Changes will not retroactively remove rewards already earned under the applicable program terms. This webpage does not establish a separate reward amount or payout schedule.

14. Privacy and Third Party Services

Our Privacy Policy explains how we handle personal information: https://www.manymilesmoving.com/privacy-policy.

Independent third-party websites, platforms, payment services, and other providers may have their own terms and privacy notices. A link to another website does not make us responsible for that website’s content.

Where we use personnel or service providers to fulfill our own contractual obligations, this section does not disclaim responsibility that applies to us under the agreement or law.

15. Website Disclaimers and Legal Rights

To the extent permitted by law, the website is provided on an “as available” basis. We do not guarantee uninterrupted access, error-free operation, or compatibility with every device.

These website disclaimers do not disclaim obligations under an accepted moving agreement, legally required warranties, or responsibilities for handling your property.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, or any other liability that cannot lawfully be excluded. Nothing waives rights or remedies under applicable moving regulations or consumer protection laws.

16. Governing Law and Disputes

Texas law governs these Terms to the extent applicable, subject to controlling federal law and mandatory protections available under other applicable laws.

Contact us first if you have a concern so we can attempt to resolve it. This request does not require you to delay filing a claim or meeting a legal deadline.

These website Terms do not impose mandatory arbitration, a class-action waiver, or an exclusive court venue. Any separately agreed dispute procedure must comply with applicable law. Required moving dispute-resolution programs and your right to contact regulators remain available.

17. Updates and General Provisions

We may update these Terms for future website use and bookings by posting a revised version and effective date. Material changes will receive additional notice or acceptance when required by law.

Changes do not automatically rewrite previously accepted service agreements or retroactively alter accrued claims or earned benefits.

If a provision is held unenforceable, the remaining provisions continue to apply to the extent permitted by law. A failure to enforce a provision on one occasion does not automatically waive enforcement on another.

Only an authorized representative may agree to a change in our service obligations, and required changes must be documented in writing.

18. Contact Us

For questions about these Terms, bookings, billing, or claims, contact:

Many Miles Moving LLC

Email: info@manymilesmoving.com

Telephone: (866) 247-0920

Website: https://www.manymilesmoving.com